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 C.A.R. offers a variety of programs and services to enhance our members' ability to conduct their business with integrity and competency. Need to speak to someone? Our experts are here to help.



Contact Information

Our offices are located at:

Executive Office

525 South Virgil Avenue
Los Angeles, CA  90020
Phone: (213) 739-8200
Fax: (213) 480-7724

Legislative Office:

1121 L Street #600
Sacramento, CA  95814
Phone: (916) 492-5200
Fax: (916) 444-2033


Business Hours

Calls answered on a first come first serve basis at (213) 739-8200 for general information or (213) 739-8227 for membership issues. 

Monday - Friday

8:30 a.m. - 4:45: p.m. 


Additional Information

zipForm® Help: Do you need help downloading, installing or accessing zipForm®?  Call (213) 739-8272 for assistance.

Legal Hotline: Do you need to talk to a C.A.R. Hotline Attorney? The C.A.R. Member Legal Hotline is available Monday through Friday from 9 a.m. - 6 p.m. and *Saturday from 10 a.m. - 2 p.m. by calling (213) 739-8282. Answers to many of your legal questions can be found in the "Legal Q&As" page under the Transaction Center/Risk Management Section of the website. You may also email your inquiries to the Hotline; include your full name, C.A.R. member number, and phone number. (You must be a C.A.R. member to use this service.)

Ombudsman Assistance: Occasionally, members of the public find themselves embroiled in a dispute with their REALTOR®. Sometimes the dispute is, even, between two REALTORS®. Ombudsman assistance is available to members of the public and to REALTORS®. C.A.R. Ombudsmen receive and respond to questions and complaints about members; can contact members to inform them that a client or another REALTOR® has raised a question or issue; and can provide an informed response to the person complaining. Request a call-back from an Ombudsman now. You may also call (213) 739-7227 to speak with an intake coordinator who will qualify and assign your call. 

Finance Helpline: Have difficulties finalizing short sales, REOs, Deeds in Lieu, funding, or face any number of hurdles in closing a deal for a client, create a Finance Helpline Inquiry for one-on-one assistance to help resolve financing issues within a transaction. Feel free to call us at (213) 739-8383 or email us at [email protected]

Product Orders: Need help ordering or have questions about an item from our C.A.R. Business Products store? Please call (213) 739-8272 or send us an email.

Accessibility Issues: C.A.R. is committed to making our website accessible to everyone. We invite anyone requiring specific accommodations to contact our Customer Care Center at (213) 739-8272 and ask to speak with the Accessibility Coordinator who will work with you to provide an effective accommodation. 

Permission to Reprint: If you would like to request permission to use content found on our Web site, please follow these directions.

Partner Program:  If you are interested in partnering with C.A.R. and joining our C.A.R. Member Discounts program, please send us an inquiry with details about your product/service.

Advertise: To advertise on or our various other publications, please email our Advertising Department.

Errors: Please report broken links or content errors to our Webmaster.

Media: Press inquiries may be directed to Media Relations.

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